We're home and we had a great trip. I look forward to telling you all about it. But first, let’s talk about travel. Tom and I got to the airport Wednesday to find out that our first flight was delayed. The problem became that we would cut it really close for our flight out of Seattle to Vancouver. The airline automatically booked us on the next flight out which unfortunately was four hours later. We found our way to customer service to get new tickets. There comes a time when you have to just say to yourself; “There is nothing I can do about this situation. I will get there eventually. It’s going to be okay.”
At the customer service counter it was apparent that the gal behind the desk was worn-out. She was very helpful, probably hoping we weren’t going to be irate over having to wait four hours before our next flight. She apologized that we would have to wait so long before our next flight. Here is how the conversation progressed:
Me: “So how long have you been here?”
Counter Lady: “Since 7:00 am and my shift ends at 10:00 pm.”
Me: “Dang, that’s a long day. You poor thing. You see honey we don’t have it that bad, at least we’ll get out here in four hours.” This brings a smile to her face.
Counter Lady: “I’m sick too. I’ve had a cold.”
Me: “I’m so sorry to hear that. I hope you feel better.”
Counter Lady: “Here are your new tickets and a meal ticket for $12 for any place in the airport. I wish it could be more.”
Me: “Wow, thanks.”
When we walked away Tom mentioned that she didn’t have to give us a meal ticket. She did it because I was nice to her. We went to Anthony’s and had a nice meal and talked. Then Tom read a book to me. We had such a pleasant time with each other. The four hours just melted away.
Our attitudes were right and God blessed us in return. It proved to me how important kindness is in these types of situations. When we are faced with the option of being kind or angry…kindness gets us further every time. I wasn’t kind to the lady because I thought I would get something from her. I was kind because I sensed she was already having a tough day. I didn’t want to add to it.
Just so you know we had no trouble on our trip back. It went very well.
I’ll be catching up with you all soon. Next up, “Interns.”
© Nadine Z. 2007